Operations · 2 min read
Make an ordering pause a deliberate decision.
Agree on a simple procedure with the people who run your shifts.
Decide who can pause
Make sure authorized staff know when and how to pause ordering, and who needs to be informed.
Record the reason
Keep a short note of the reason and expected duration. A pause can be the right operational decision.
Confirm before resuming
Ask the kitchen if it is ready, confirm the intended settings in your provider, and check the public page again. Avoid automatically resuming orders without this context.
Put it in the context of your restaurant.
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